Effective Date: 2/9/25

Welcome to Vivid Embers, LLC! By using our website and making purchases, you agree to these terms and conditions. Please read carefully.

1. Acceptance of Terms

By accessing or using our site and services, you agree to these Terms of Service and our Privacy Policy. If you disagree, do not use our site.

2. Account Information

You are responsible for keeping your account information secure. Notify us immediately if you notice any unauthorized use.

3. Products and Orders

We aim for accurate product details, but errors may occur. We reserve the right to correct product descriptions, prices, or availability. Order acceptance is confirmed via email, but we may reject orders for any reason.

4. Pricing and Payment

Prices are in USD and subject to change. Taxes, shipping, and handling are added during checkout. Payments are securely processed.

5. Shipping

We aim to ship promptly. Delivery times are estimates and not guaranteed. We’re not liable for delays caused by third-party carriers.

6. Returns and Refunds

Returns and refunds follow our Return Policy. Please review it for full details.

7. Limitation of Liability

Vivid Embers, LLC is not liable for any direct, indirect, or consequential damages related to your use of our website or products.

8. Indemnification

You agree to indemnify Vivid Embers, LLC from any claims arising out of your use of the site or breach of these terms.

9. Privacy

Your use of our site is governed by our Privacy Policy, which outlines how we handle your personal data.

10. Changes to Terms

We may update these terms at any time. Any changes will be posted on this page, and the “Effective Date” will be updated.

11. Governing Law

These terms are governed by the laws of Texas, USA, and disputes will be resolved in Flower Mound, TX.

12. Contact Us

For questions, contact us at:

• Email: jency@vivid-embers.com

• Phone: 469-771-1311

• Address: 2605 Sagebrush Dr, Suite 105, Flower Mound, TX 75028